Calendar
Northwest Shuttle Conference - Scheduled Class
Crisis Intervention & De-Escalation Techniques
Instructor(s): Dave Garcia, Tom Bolton, Nancy Sharkey & Don Gerstein
Date: September 14, 2021 (Tuesday) Time: 1:00pm-4:00pm
Location: Billings Hotel & Convention Center
1223 Mullowney Lane
Billings MT
Purpose:
Students will have the knowledge of Crisis Intervention, how to recognize if someone is in a crisis state, some common causes and some intervention techniques. Students will demonstrate how to properly use the Intervention Concepts, Active Listening Skills and 8 standardized de-escalation techniques when handling anyone in a crisis state.
Available Credit(s): POST